Cookie Policy

Introduction

This Cookie Policy explains how PodText uses cookies, local storage, and similar technologies when you visit our website or use our services.

Cookies are small text files stored on your device. Similar technologies, such as browser local storage, help remember settings, maintain sessions, measure site usage, and support optional services.

Technologies We Use

PodText may use the following technologies:

• Essential cookies to keep you signed in, protect your account, and make core site features work.
• Preference storage to remember interface choices, such as your selected theme.
• Analytics technologies to understand traffic and product usage when analytics providers are configured.
• Support technologies to provide customer support chat when enabled.
• Affiliate or referral cookies only if an affiliate provider is enabled.

Essential Cookies

Essential cookies are required for authentication, security, fraud prevention, and basic application behavior. For example, PodText uses authentication cookies to maintain user sessions and may use interface cookies to remember dashboard or sidebar state.

Blocking essential cookies may prevent account login, dashboard access, file management, payment flows, or other core features from working correctly.

Preference Storage

PodText may use browser local storage to remember preferences such as light or dark mode. Local storage is stored in your browser and can usually be cleared through your browser settings.

Analytics

In production, PodText may use analytics tools such as Google Analytics, Microsoft Clarity, Plausible Analytics, or Umami Analytics, depending on which providers are configured. These tools help us understand page views, product usage, device information, referrers, and performance so we can improve the service.

Some analytics providers may set their own cookies or use similar technologies. The exact cookies depend on the provider configuration active at the time you use the service.

Support Chat

PodText may use Crisp Chat for customer support when configured. Crisp may use cookies or similar technologies to keep a chat session active and remember prior support interactions.

Affiliate and Referral Tracking

PodText includes optional support for affiliate providers such as Affonso or PromoteKit. These providers are disabled unless configured. If enabled, they may set referral cookies or similar tracking identifiers so referrals can be attributed correctly.

Managing Cookies

Most browsers let you delete, block, or control cookies through browser settings. You can also clear local storage from your browser's site data settings.

If you block or delete cookies, some PodText features may stop working, including account login, authenticated pages, file access, checkout, and support chat.

Updates

We may update this Cookie Policy from time to time. When we do, we will update the date shown on this page.

Contact Us

If you have questions about this Cookie Policy, please contact us or email us at support@podtext.ai.